Shipping policy
I take great care in packaging and shipping each artwork to ensure it arrives safely. Below, you’ll find details on processing times, shipping methods, and delivery estimates.
Processing Time
- Original Paintings : Ships within 3 to 5 business days after purchase.
- Fine Art Prints : 2-3 weeks for printing and shipping
Shipping Methods & Delivery Estimates
All orders are shipped with a tracking number for secure delivery. Estimated shipping times:
- France: 3 to 7 business days
- Europe: 5 to 12 business days
- International: 7 to 20 business days (depending on location)
Shipping Costs
Shipping rates are calculated at checkout based on your location and order size. Any additional customs duties or import taxes (for international orders) are the buyer’s responsibility.
Packaging & Protection
- Original Paintings: Carefully wrapped with protective layers and shipped in reinforced packaging to prevent damage.
- Fine Art Prints: Shipped in rigid boxes to ensure maximum protection.
Lost or Delayed Shipments
If your order is delayed beyond the estimated timeframe, please check the tracking link provided in your confirmation email. If you experience issues, feel free to reach out at florian.mas.art@gmail.com, and I’ll assist you in resolving the matter.